How can I track my poster? Lily March 23, 2021 10:40 Follow Once your package is ready to be shipped, we will send you a link through which it can be tracked. 8 Comments Date Votes -1 Jillian Austman December 05, 2018 05:28 How long does it take to make the product? I ordered my map on November 24, which was 10 days ago and I have yet to receive a follow up email saying that the product is on the its way to be delivered. I checked my spam folder too and that email was not there. Edited by Jillian Austman December 05, 2018 05:37 0 Lauren Damiani February 02, 2019 13:35 Hi, I placed an order on Thursday night and have yet to receive a follow-up message that my order has been successfully placed. I also selected express shipping (however, there was no timeline given). Csn someone kindly get back to me with this information? Best, Lauren 0 Lee Gross March 03, 2019 23:24 Hello, I placed my order on February 21st and still have not received a tracking email. Could you please provide? Thank you. Best, Lee 0 Jason Lee February 11, 2020 00:37 I’m in the same boat as everyone else I purchased 2 posters on 2/5/2020 and still have not received a tracking number. -1 Cassian Jae July 01, 2020 20:13 I placed an order for a T Shirt and 3 canvasses. I received confirmation that the order was shipped. When the shipment arrived I received just the T- Shirt. There is only one tracking number with my order confirmation email and its on the shipment I've received. Since I haven't received the canvasses - how can I track them? 0 Alex Santana October 09, 2020 14:03 I as well made an order last Wednesday (09/30) for a map of Istanbul but have yet to receive a link to be able to follow the tracking of the shipment. It would be a very helpful if I could receive that link as this was meant as a present and is time sensitive. 0 Alex Santana November 10, 2020 18:27 It has now been a month and a half since I ordered a canvas from GrafoMap, with a value of $180. After multiple requests to receive tracking info, I have not received an email or any type of link. I have since asked for a refund and now, 8 days later, I have not gotten a response towards that request.This has been the worst customer service that someone could ask for. I do not recommend for anyone to order anything from GrafoMap. -1 Douglas Stilwell January 06, 2021 13:44 Alex, have you received your canvas yet? I ordered mine a month ago and still haven't gotten a tracking link for shipping. Please sign in to leave a comment.