How can I track my poster?

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Lily
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Once your package is ready to be shipped, we will send you a link through which it can be tracked. 

8 Comments

Date Votes
  • -1
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    Jillian Austman

    How long does it take to make the product? I ordered my map on November 24, which was 10 days ago and I have yet to receive a follow up email saying that the product is on the its way to be delivered. I checked my spam folder too and that email was not there.

    Edited by Jillian Austman
  • 0
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    Lauren Damiani

    Hi, 

    I placed an order on Thursday night and have yet to receive a follow-up message that my order has been successfully placed. I also selected express shipping (however, there was no timeline given). Csn someone kindly get back to me with this information?

    Best, 

    Lauren 

  • 0
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    Lee Gross

    Hello,

    I placed my order on February 21st and still have not received a tracking email.  Could you please provide?  Thank you.

    Best,

    Lee

  • 0
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    Jason Lee

    I’m in the same boat as everyone else I purchased 2 posters on 2/5/2020 and still have not received a tracking number.

  • -1
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    Cassian Jae

    I placed an order for a T Shirt and 3 canvasses. I received confirmation that the order was shipped. When the shipment arrived I received just the T- Shirt. There is only one tracking number with my order confirmation email and its on the shipment I've received. Since I haven't received the canvasses - how can I track them?

  • 0
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    Alex Santana

    I as well made an order last Wednesday (09/30) for a map of Istanbul but have yet to receive a link to be able to follow the tracking of the shipment. It would be a very helpful if I could receive that link as this was meant as a present and is time sensitive. 

  • 0
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    Alex Santana

    It has now been a month and a half since I ordered a canvas from GrafoMap, with a value of $180. After multiple requests to receive tracking info, I have not received an email or any type of link. I have since asked for a refund and now, 8 days later, I have not gotten a response towards that request.This has been the worst customer service that someone could ask for. I do not recommend for anyone to order anything from GrafoMap. 

  • -1
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    Douglas Stilwell

    Alex, have you received your canvas yet? I ordered mine a month ago and still haven't gotten a tracking link for shipping.

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