How long does shipping take?

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Richard
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We can deliver within 5 days in the US and within 7 days in Canada. If you're in Europe or elsewhere in the world, you'll receive your poster in under 20 working days.

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15 Comments

Date Votes
  • 0
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    Tracey Drabant

    Was my order placed? I didn’t exactly receive an email saying so; rather, after placing my order, I received an email to set up a password for an online account (I did do that btw). This is a Christmas present, so I’d like to confirm my order ASAP and know it’s in process. Thank you. Tracey Drabant 

  • 0
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    Marcus Green

    I have the same question as Tracey, I placed my order on 12/19/17 and received an immediate message saying "An email receipt including the details about your order has been sent to the email address provided. Please keep it for your records." But I did not receive an emailed receipt, however, the payment was made as the transaction is reflected in my bank account. Please advise on the status of my order when you have a moment. Thank you. Marcus D. Green

  • 0
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    Matthew Fitzhenry

    Similar situation to Tracey and Marcus. I placed an order, my card got charged, but never received any order confirmation, only the email to set up my account. If i do not receive any type of response within 10 days of my original purchase, I will be calling my credit card company to cancel the charge.

  • 0
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    Richard

    Hi, Matthew,

    We have received and shipped your order. Please check in your spam box your confirmation email, since for Gmail these sometimes end up there. We see per our logs that we have shipped the confirmation email.


    Regards
    Richard

  • 0
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    Lauren Schneider

    As most of the comments state above I am in a similar situation. I placed my order on 2/9 and have not received any information on my order at question. Was my order placed and or shipped? A timely response would be greatly appreciated. Thank  you.

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    Becca Leeds

    Hello,
    I am in the same boat as most of the people above. I got confirmation, but never a shipping date or a tracking number. I placed my order 2/8. Thanks,
    Becca

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    Heriberto Perez-Zuniga

    Hi,

    I ordered a map from your website on 3/1/18 but have yet to receive a shipping notice from you all. I have tried contacting you all multiple times through multiple avenues and have gotten absolutely no response. What's the status of my order and when should I expect the package to arrive? If I do not get a response in 3 days I will be contacting PayPal about cancelling the charge and obtaining a refund.

    Thank you,
    Heriberto

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    Elizabeth Morriss

    Hi,

    Same situation to basically everyone else here. I placed my order for three maps on the 23/3. I was informed that I would receive an email entailing the contents of my order as well as tracking details. I have yet to receive this email. If I am not provided with this email and subsequent information within 10 days of my order I will be contacting my credit card company to cancel the charge. 

  • 0
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    Richard

    Elizabeth,

    Sorry for the delayed answer. We have sent you an email containing all information about your order

     

    Edited by Richard
  • 0
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    Maren Brown

     

    Hi, placed an order yesterday and did not receive any confirmation email, just like the above complaints. I would like an update on expected arrival as well as a receipt ASAP. 

    I have checked my spam inbox, as you advised a previous customer, and nothing was there.

    Please get back to me soon.

  • 0
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    Richard

    Maren,

    We have sent you an email regarding your questions.

    Regards

    Richard

  • 0
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    pvinagrecom

    I've ordered on the 14th but haven't received any tracking info... What's happening???

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    TJB

    Same situation as everyone else in this thread. I placed an order on 8/18 and haven't heard yet when I can expect the order to ship/arrive, etc. This is a gift that needs to be ready by September. Please advise. I appreciate any information you can provide. Thank you.

  • 0
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    Richard

    Hi,

    We automatically distirbute all our transactional emails. @pvinagrecom & @TJB please check your emails and also spam as we have provided details about your orders.

     

  • 0
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    TJB

    Thank you for the prompt follow-up, Richard. I received your email and appreciate your attention to this.

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